GearCaddy, LLC (GearCaddy) designs and manufactures durability and reliability into each and every one of its products. GearCaddy makes the following warranty (the "Lifetime Limited Warranty") to the original purchaser (original purchaser hereinafter referred to as "Customer") of a GearCaddy product:
Lifetime Limited Warranty
GearCaddy warrants to the Customer of its products that the products it manufactures ("Product") shall be free from defects in material and workmanship for as long as the Customer owns the Product. GearCaddy's obligations under this Lifetime Limited Warranty shall be limited to repairing, replacing, or refunding, at its sole and exclusive option, free of charge, any defective product returned to GearCaddy freight prepaid during the Lifetime Limited Warranty period. GearCaddy shall have no obligation under this Lifetime Limited Warranty or otherwise if: 1) the Product has been damaged by negligence, accident, mishandling, misuse, lightning or flood, or other Acts of God, 2) the Product has not been operated in accordance with its operating instructions, 3) the Product has been altered in any manner or repaired by anyone outside GearCaddy's authorized facilities, and 4) adaptations or accessories have been made or attached to the Product which, in GearCaddy's sole determination, have adversely affected its performance, safety or reliability. This Lifetime Limited Warranty covers only repair, replacement or refund for defective GearCaddy products, as provided above. GearCaddy is not liable for, and does not cover under warranty, any costs associated with determining the source of problems or removing and installing GearCaddy products.
GearCaddy shall have no obligation under the stated warranties or otherwise if: 1) the Product has been damaged by negligence, accident, mishandling, misuse, lightning or flood, or other Acts of God, 2) the Product has not been operated in accordance with its operating instructions, 3) the Product has been altered in any manner or repaired by anyone outside Manufacturer's authorized facilities, and 4) adaptations or accessories have been made or attached to the Product which, in GearCaddy's sole determination, have adversely affected its performance, safety or reliability.
If a Product should malfunction or fail during Lifetime Limited Warranty period, simply contact GearCaddy via the provided electronic form for a Return Authorization (RA) number. Returned Products must: 1) include a complete description of the problem, 2) be shipped safely and securely at Customer's expense to GearCaddy's facility, and 3) have the RA number clearly marked on the outside of the package. GearCaddy will not be responsible for any unnecessary items included with any returned Product or for any damage sustained to the Product during shipping.
THIS WARRANTY IS THE EXCLUSIVE WARRANTY FOR ANY PRODUCT. GEARCADDY SPECIFICALLY DISCLAIMS ANY AND ALL OTHER WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR OF MERCHANTABILITY. GEARCADDY SHALL NOT BE LIABLE IN TORT, INCLUDING NEGLIGENCE OR STRICT LIABILITY, AND SHALL HAVE NO LIABILITY AT ALL FOR INJURY TO PERSONS OR PROPERTY. GEARCADDY'S LIABILITY FOR FAILURE TO FULFILL ITS OBLIGATION UNDER THIS LIMITED WARRANTY OR ANY OTHER LIABILITY IN CONNECTION WITH A PRODUCT SHALL BE LIMITED TO THE AMOUNT OF THE PURCHASE PRICE RECEIVED BY GEARCADDY FOR THE PRODUCT. THE REMEDIES STATED IN THIS LIMITED WARRANTY ARE THE CUSTOMER'S EXCLUSIVE REMEDIES AGAINST GEARCADDY REGARDING ANY PRODUCT. UNDER NO CIRCUMSTANCES SHALL GEARCADDY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS AND REVENUES, INCONVENIENCE OR INTERRUPTIONS IN OPERATIONS, OR ANY OTHER COMMERCIAL OR ECONOMIC LOSSES OF ANY KIND. THESE LIMITATIONS AND DISCLAIMERS ARE NOT MADE BY GEARCADDY WHERE PROHIBITED BY LAW. SOME STATES PROHIBIT LIMITATIONS OF WARRANTIES AND THE CUSTOMER MAY HAVE ADDITIONAL RIGHTS IN THOSE STATES.
100% Customer Satisfaction Guarantee
We're so confident that the GearCaddy is the ultimate equipment organizer that we back our conviction with a 100% Customer Satisfaction Guarantee. If for any reason you are dissatisfied with your GearCaddy, you may return it for a full purchase price refund within 30-days from the date of your invoice.
To process a return simply fill out our online